Uninstall Help !

[C8_User]

I have C8.2 installed on Windows 2000 server and I need to install 8.4 version.  I was planning to uninstall the current 8.2 completeley (clean sheet approach) and install 8.4 starting fresh.

However when I bring up the Uninstall WIzard and choose English as default, nothing shows up on the next screen (Select Packages to Uninstall screen).  Any reason why ? Thanks in advance

P.S: I have verified the Uninstall.ini exists in Uninstall directory under Cognos/c8 folder.

[Allen Krause]

i had a similar problem with 8.4.1 on 2008 server.  There is a batch script that can be run if the GUI doesnt work.  I would make a support ticket with IBM  for assistance.  I had to reimage the system and start from scratch.