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Cognos 8.4.1 CM Install Problems

Started by mpflug, 17 Feb 2010 02:03:19 PM

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mpflug

Hi All,
  I'm installing an 841 distributed environment on 64-bit Linux and can't get my CM to start up.  I keep getting

INFO, "[main]", "Silent Execution Mode (start)"
EXEC, "[main]", "Loading configuration file"
SUCCESS, "[main]", "Completed successfully."
ERROR, "[main]", "IBM Cognos Configuration was unable to successfully use the cryptographic information with the current Java Runtime Environment located in /<path>/cognos841/bin/jre/1.5.0.

The appropriate JAR files must be installed in the Java Runtime Environment referred to by JAVA_HOME (using jre1.5.0_12). For more information, see the Installation and Configuration Guide.
[Validation] CAM-CRP-1057 Unable to generate the machine specific symmetric key.

this seems to say cognos can't find the bcprov jar but its in my lib/ext directory with 777 permissions.

bash-3.2$ ls -ltr
total 4216
-rwxrwxrwx 1 cognos root  158417 Feb 17 08:51 sunjce_provider.jar
-rwxrwxrwx 1 cognos root  798727 Feb 17 08:51 localedata.jar
-rwxrwxrwx 1 cognos root    8162 Feb 17 08:51 dnsns.jar
-rwxrwxrwx 1 cognos root 1536554 Feb 17 08:51 ojdbc14.jar
-rwxrwxrwx 1 cognos root 1788879 Feb 17 10:01 bcprov-jdk14-134.jar

Any ideas?


NaviGator

mpflug,

on my AIX machine, when I installed Cognos. It didn't install a Java Runtime with it like in Windows installation. That's why I configured the JAVA_HOME to point to another  Java Runtime that was installed by another IBM product and then copied the bcprov-jdknn-nnn.jar file into the LIB directory under this path and then everything worked fine.

I am not sure if this will be the case for Linux, but it may give you a clue.

Another thing that come into my mind now, the beprov file is marked with version 1.4 and you have Java 1.5 , it may be the problem. You can also check this.

Hope this could help.
Never Stop Learning ..