Logo Not Displaying in PDF Output

[kderoos]

Hi all,

I have created a report template by modifying the "Great Outdoors Template" that replaces their logo.gif with ours.  When I run the report in HTML view everything looks fine.  When I change the output to PDF, the logo is replaced by a blank box.

Directory locations of these two GIF files are different.

Any input or suggestions would be greatly appreciated.

Kevin

[VisioX]

Is your URL for the .gif the fully qualified name?
Like http://cognosapp2/cognos8/SunstateBI/images/ColorLogo144x72.gif

[billylodz]

it's something with security, when you run HTML, you need access to logo, when you generate PDF Cognos Service user needs access to gif

[lindero]

the report service must have access to the location of the appropiate image file, i.e. in a distributed environment, the report service must be able to resolve the domain within the gateway URI.

[christopher]

I had the same problem originally.  I found our company logo on the main page of our intranet site, and rooted out it's url.  Once I switched it to universally available location, everything worked out!

I'd be curious to know where on my Cognos server I should store graphics for report templates.  I'd like to make some specialized logos and icons for some new reports.