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Submitting an enhancement request

Started by denisetic, 16 Jul 2009 10:38:58 AM

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denisetic

Hi,

I just want to know your feedbacks regarding submitting an enhancement request.
I know that we need to submit forms and etc but the thing is does Cognos will do it right away?
What are the things they consider on working on an enhancement? Does the user (we) have the right to push them to get it done?

Thanks,
Denise

DustPanMan

Denise,

It depends on what the enhancement request is.  Feel free to email me at dadkison@brightstarpartners.com.  I work closely with the IBM Cognos group.  It's likely that if enough people have requested the same enhancement, it will make a future release or maintenance release.  In addition, BSP Software can customize Cognos to add may enhancements.  Based on what you are looking for, we may already have something available for you.

Best regards,

Dustin
Best,

D