Cognos 8 - Framework Manager error - 'Unable to access service at URL' ...

[pass_cognos]

Greetings,

I have recently installed Cognos 8 on a Windows 2003 Server by following the defaults provided in Cognos 8 installation manual.  Unfortunately, I am being met with the error below consistently when I try load up Cognos Framework Manager.  For the life of me, I can figure it out.  I've even tried replacing localhost entries with the actual IP addresses and re-creating the config files using Cognos configuration.  The only thing I can think is that my IIS settings are not right.  But, I have looked over these settings several times (including the permissions) and it looks plausible.

Unable to access service at URL:

http://localhost:80/cognos8/cgi-bin/cognos.cgi?b_action=xts.run&m=portal/close.xts

Please check that your gateway URI information is configured correctly and that the service is available.

For further information please contact your service administrator.


Any suggestions??

Thanks!

[blom0344]

1. Is Cognos running on the server?
2. Did you set configuration for FM in its own configuration GUI?

If you run FM locally, then you need to make sure that the proper path is used in the environment -group properties. Localhost ain't gonna cut the cake, unless you run Cognos services locally as well..

[haripali]

hi

is cognos connection & RS,QS,AS working???

look into cognos configuration\environment\
check gateway URI entry

hope its works
haripali@gmail.com

[crn.siva]

Hi,

I found solution in the pdf, i think it is useful for you,

Steps to Configure the Gateway URI
1. Close Framework Manager.
2. In IBM Cognos Configuration, in the Explorer window, click Environment.
3. In the Properties window, in the Gateway URI box, type the appropriate value:
                To use ISAPI, replace cognos.cgi with cognosisapi.dll.
                To use apache_mod, replace cognos.cgi with mod_cognos.dll.
                To use a servlet gateway, type the following:
http://host:port/context_name/servlet/Gateway
Note:context_name is the name you assigned to the ServletGateway Web application when
you deployed the ServletGateway WAR file.

If you are not using a Web server, to use the dispatcher as the gateway, type the following:
http://host:port/p2pd/servlet/dispatch
4. If required, change the host name portion of the Gateway URI from localhost to either the IP
address of the computer or the computer name.
5. From the File menu, click Save.
6. From the Actions menu, click Restart.

----Kris