[Solved] Run report with options - print the report in PDF format not working

[dammora]

Unable to run a PDF report and print it to a network printer.Ã,  Adobe Acrobat 7.0 is properly installedÃ,  on a Windows 2003 Server.Ã,  The report runs but doesn't print.Ã,  Any ideas?

[wink]

Hi,

It is most propably related to security.....Make sure your network printers are available to the service user which starts ReportNet. Most of the times this is a local account which hasn't got the right to use network printers. Change it to your domain account to test it.... if it works create a Specific user to start ReportNet or add the network printers as local printers using the IP port option......

Another way to test it is to start ReportNet using the startup.bat command from ../crn/bin. As you are logged on as a domain user ReportNet will start as this user as wel...

Regards, vincent

[Annette]

We had a problem where a single-page PDF report would print, but a multi-page PDF would not.  If this is the problem you are having, try this:

Edit the file cafconfig.xml so that the property value of caf_signedReportUrls is 'false'.  This file should be in your configuration directory.  If it's not there, there might be one named cafconfig.xml.sample.  You can rename it or copy it to cafconfig.xml and use that one.  I found this solution at Cognos Support, document 1012855, when trying to solve a different PDF problem.  Since I made this change all multi-page PDFs print well. 

[sir_jeroen]

Nice... Tnx for this solution Annette