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Error occurred when retrieving the database charset

Started by wlewi92, 17 Feb 2025 02:31:01 PM

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wlewi92

17 Feb 2025 02:31:01 PM
Cognos version: 11.2.4 FP5
Windows Server 2019

This is an intermittent issue, reports sometimes (more often than not) do not complete and return the following error, "XQE-JDB-0011 Error occurred when retrieving the database charset."  Other times the same report using the same package and same parameters run complete successfully. I have searched far and wide and haven't found a remedy, can someone point me in the right direction?
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