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Upgrading to Cognos Analytics 11.1 R5 - Mail attachement Problem

Started by Calemirou, 14 Feb 2020 04:16:15 AM

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Calemirou

Hello Experts,
Our organisation are upgrading to Cognos Analytics 11.1 R5 and we are facing a problem in Mail attachment file when we bursting reports, we use UTF-8 as Encoding and we tried to change the encoding but still have the same problem;

The file's name have french letters and when we burst the report we got as an exemple :

FILE_-_R=1.pdf=

The correct name of the file is :

FILE.pdf

Someone have the same issue ?
Thank you for your help

koukise

Hi
we had that issue this morning for one sending, hope it won't occur frequently till we move to new fix pack
IBM Document Information
https://www.ibm.com/support/pages/after-upgrading-1115-or-higher-email-attachment-names-will-not-be-displayed-correctly

Regards