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No Data Available - Active Report Troubleshooting

Started by Cognosy, 01 Oct 2018 12:19:24 AM

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Cognosy

Hi,
Hope you're having a good day. This is regarding an active sales report, which showed "No Data Available" for some time, and after an hour showing the correct data, for the same set of parameters.
What could had been an issue? Trying to understand the gaps.

Thank you for taking the time out to read through my issue.
Tx
AG

MFGF

Quote from: Cognosy on 01 Oct 2018 12:19:24 AM
Hi,
Hope you're having a good day. This is regarding an active sales report, which showed "No Data Available" for some time, and after an hour showing the correct data, for the same set of parameters.
What could had been an issue? Trying to understand the gaps.

Thank you for taking the time out to read through my issue.
Tx
AG

Are there any filters or prompts in your report? If so, it's worth checking to see how they filter the data being retrieved. Is it possible the underlying data source was being refreshed, meaning the filters returned no rows for a while?

MF.
Meep!