If you are unable to create a new account, please email support@bspsoftware.com

 

News:

MetaManager - Administrative Tools for IBM Cognos
Pricing starting at $2,100
Download Now    Learn More

Main Menu

Job with identical reports misses two tasks, how to repair

Started by Invisi, 29 Aug 2018 04:08:30 AM

Previous topic - Next topic

Invisi

With my new client I have a job with the same job running seven times with different prompt values and mail recipients. I added one mail recipient to one of those seven tasks. This morning I see that only five jobs ran and for two it shows only a question mark icon. For me this is strange as they all use the same base report. Who can tell me what the issue is here and how I can solve it? Thanks in advance for the help!
Few can be done on Cognos | RTFM for those who ask basic questions...

Invisi

Please help, I have a very impatient user. I have no idea what is the cause of this.
Few can be done on Cognos | RTFM for those who ask basic questions...

MFGF

Quote from: Invisi on 30 Aug 2018 04:53:35 AM
Please help, I have a very impatient user. I have no idea what is the cause of this.

You haven't really given anyone anything to go on. Nobody can see how the jobs are configured, or what errors may or may not exist in the logs, or any details that might help identify which of a million different issues might be causing your problem. It's a bit like asking "My report doesn't work. Who can tell me what's wrong"...

Cheers!

MF.
Meep!

Invisi

MFGF, I have a schedule where 2 reports are gone, I see '?' instead. There is nothing about its configuration. What more do you want to know? Perhaps a screenshot helps?
Few can be done on Cognos | RTFM for those who ask basic questions...

Invisi

This is what happens. Today even 5 reports didn't run. The task are based on the same report.
Few can be done on Cognos | RTFM for those who ask basic questions...

Invisi

I see the four days before all of the reports are ?. It looks very strange to me.
Few can be done on Cognos | RTFM for those who ask basic questions...

Invisi

My colleague says it is because there are not enough report output saves available. I have changed the setting for that to last 4 days. I will see if that solves it.
Few can be done on Cognos | RTFM for those who ask basic questions...