Cognos 11 not able to login with Apache web server

[nagoole]

Hi All,

We have recently installed cognos 11.0.10 version and we completed all the steps while configured apache we are not able to login after entering the userid/ pwd.

We are not able to enter in to cognos home page its keep on loading and not able to see any error in any servers

ENV details :
one Gateway
2 Apps
1 CM.

Apache config details:

LoadModule headers_module modules/mod_headers.so
LoadModule proxy_module modules/mod_proxy.so
LoadModule proxy_http_module modules/mod_proxy_http.so
LoadModule slotmem_plain_module modules/mod_slotmem_plain.so
LoadModule slotmem_shm_module modules/mod_slotmem_shm.so
LoadModule proxy_balancer_module modules/mod_proxy_balancer.so
LoadModule lbmethod_byrequests_module modules/mod_lbmethod_byrequests.so

# Header to add a cookie for sticky sessions
Header add Set-Cookie "ROUTEID=.%{BALANCER_WORKER_ROUTE}e; path=/" env=BALANCER_ROUTE_CHANGED

# Send everything which goes to BI Services through balanced proxy
#
# Add/Remove the number of BalanceMember lines depending on the server in your # environment
<Proxy balancer://mycluster>
        BalancerMember http://server1t:9300 route=1
        BalancerMember http://server2:9300 route=2
        ProxySet stickysession=ROUTEID
</Proxy>

<LocationMatch ^/ibmcognos/bi/(.*)$>
        RequestHeader set X-BI-PATH /alias/bi/v1
        ProxyPass balancer://mycluster/bi/$1
        ProxyPassReverseCookieDomain "." "xxxxxx"
</LocationMatch>
ProxyRequests off

# Aliases for the CA web content
ScriptAlias /ibmcognos/cgi-bin "/opt/cognos/analytics/cgi-bin/"
<Directory "/opt/cognos/analytics/cgi-bin/">
        AllowOverride None
        Options None
        Require all granted
</Directory>

Alias /ibmcognos "/opt/cognos/analytics/webcontent"
<Directory "/opt/cognos/analytics/webcontent">
        Options Indexes MultiViews
        AllowOverride None
        Require all granted
</Directory>

Note - Domain we have provide the valid details only i just hide here.

Let me know above apache configuration fine or its there any issue ?

Thanks,
Naga

[ablancof]

Hi,

can you solved this issue? i have that problem. Login page is loaded but when you try to login the login page  does not work, simply does not respond.

Any suggestion is weolcome