Unable to see Others in New option from Cognos Analytics Welcome Page

[Mfg]

Hello,

Unable to see Others choice in New option at Cognos welcome page ( for Query Studio, Analysis Studio, Drill Through, etc).

Um also unable to see new job option when go to manage from Cognos welcome page.

I am able to see in my dev and uat environments with IE and Mozilla.

Any help will be appreciative.
Thanks in advance.
Mfg


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[MFGF]

Hello,

Unable to see Others choice in New option at Cognos welcome page ( for Query Studio, Analysis Studio, Drill Through, etc).

Um also unable to see new job option when go to manage from Cognos welcome page.

I am able to see in my dev and uat environments with IE and Mozilla.

Any help will be appreciative.
Thanks in advance.
Mfg


Sent from my iPhone using Tapatalk

Hi,

Take a look at the instructions below for enabling the Legacy Switch:

http://www-01.ibm.com/support/docview.wss?uid=swg21986776

Cheers!

MF.

[Mfg]

Thanks for the reply MF,
I have already gone through this and restarted my prod service as well but it didn't resolve the issue.

But to let you know in dev and uat environment this "Configuration.LegacyLaunchable " property is set to 0 only and they are still working.

Open the following folder <cognos_analytics_install>\<configuration>
open the installData.properties file
change Configuration.LegacyLaunchable from 0 to 1
Save and close the file
Restart the IBM Cognos Analytics Services

I have raised a pmr on this.


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