error start server at cognos configuration

[Elysa]

hi,
i have problem when start server at cpgnos configuration,
"Problems were encountered during validation.CAM-CRP-1064 Unable to process the PKCS #7 data because of an internal error. An error occurred while attempting to contact the active Content Manager to check the freshness of the local CA information. Check your configuration to ensure that the configured URIs are valid and that there are services running at those locations. Error removing BIBus wrapper from CA Cache message. Reason: java.lang.NullPointerException
The parameter named 'User ID and password' located in 'TM1 Application Server' is currently invalid."

anyone have solve it? please guide for solving this is,thank you anyway