Export Package Jobs Stuck in "Pending"

[norakmal.hakim]

Hi!

I create a new export package to export my reports for deployment in the production environment. However it's stuck at pending for a long time and numerous measures such as restarting the BI servers and such did nothing.

Do you guys have any idea why this is the case? :D

[Suresh Reddy]

Hi Hakim,

This can be happen due to many reasons.

- your scheduling service is having some issue.
- many report are running at that instance due to that dispatcher unable to take this request.
- Memory allocation issue on installation or deployment location.

Restart your CM and BI in sequence so that it can clear all existing BIBUS process on server, then try again.

-Suresh.