HTML 404 page not found error message when we extract the report into Excel

[fshahul]

Cognos 10.2.1 will produce a HTML 404 page not found error when export any analysis studio or report studio or query studio report to excel. Attach is an example.

IE Version: 11

It happens to any reports we try to extract even new created one.

Could anyone please help to fix this issue.

Thanks in advance.

[Lynn]

Cognos 10.2.1 will produce a HTML 404 page not found error when export any analysis studio or report studio or query studio report to excel. Attach is an example.

IE Version: 11

It happens to any reports we try to extract even new created one.

Could anyone please help to fix this issue.

Thanks in advance.

This is the third identical post you've created on this question. Please review the forum etiquette and refrain from double posting or triple posting or quadruple posting etc.

[BigChris]

Compatability? Pop up blockers?

[bdbits]

fshahul, please do not post the same question in multiple forums. As Lynn says, this is against cognoise etiquette rules; see item 4 in http://www.cognoise.com/index.php/topic,24030.0.html

I had to pick one to direct followups, so any further discussion should go to http://www.cognoise.com/index.php/topic,29617.0/topicseen.html.

Thank you.

[fshahul]

Sure, I will take care in future. Thank you for your quick response. I am using IE 9 version and I am not facing any issue while exporting the report to excel.

Only few Users using IE 11 version facing this issue.

[hespora]

fshahul,

I have had several users in my company with the same problem; all with IE11. No solution as to what causes it, but for all of them, restarting the computer solves the problem (until it re-emerges a couple of days later). Also, migrating to chrome completely removes the issue.