RV_TOOLBAR_BUTTONS not shown when opening reports using multi-page portlet

[rsomoza]

Hello all..

I used to have the icons shown in the screenshot, hidden ....  now I had to set them back and the screenshot you see is from Cognos version 10.2.1 with patch fix 4. My problem is that the same thing is not working as expected in Cognos 10.2.2.

My current requirement is to display "Run Report" only. So, I removed the line from both system.xml (from ps and portal folders) but as I didn't get expected results I decided to remove the entire "ui_hide" param lines from both system.xml files. I restarted BI Cognos, cleared Cache in Administration and browser cache too. (Tried with other browsers too)

I'm able to see all the links when executing the reports from public folders, BUT when running the same reports in Dashboard, which uses multi-page portlet, the links are still not displayed. So, basically I need to see what it is seen in the screenshot but in Cognos 10.2.2.

Is there a known change in multi-page scenario/cognos 10.2.2 in regards to those links? is there any other cache I should try to clear?, can someone with same version test and share their results? any other suggestion to fix this?

This is the line I had in my system.xml files, which was finally removed:

</param>
   <param name="ui_hide">
   <RV_TOOLBAR_BUTTONS_KEEP_THIS_VERSION/>
        <RV_TOOLBAR_BUTTONS_RUN/>
   <RV_TOOLBAR_BUTTONS_DRILLDOWN/>
   <RV_TOOLBAR_BUTTONS_DRILLUP/>
   <RV_TOOLBAR_BUTTONS_GOTO/>
   <RV_TOOLBAR_BUTTONS_ADD_THIS_REPORT/>
</param>

Thanks a lot and looking forward to read ideas!

best regards
Rossana