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Export to Excel window closes automatically in Internet Explorer

Started by EarthDog, 20 Mar 2015 02:50:15 AM

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EarthDog

Cognos 10.2.1 FP6
IE 11

In most users , when they export to excel the window that alloes for open/save closes automatically.

You can still press ctrl-J and open downloads and find the file.

Is this a known bug or something , i cant find anything related.

Anyone else experiencing this?

Michael75

I'm assuming you've already checked your IE Pop-up Blocker settings?

EarthDog

Quote from: Michael75 on 20 Mar 2015 07:36:18 AM
I'm assuming you've already checked your IE Pop-up Blocker settings?

yeap + compatibility mode , file download options

erikb10

This may be the wrong answer.

But for excel issues I have all my users add the Cognos URL to their intranet zone in IE and set the security level to medium low, just for the intranet zone. 

Otherwise I find that when you attempt to get excel output, the window pops and closes without ever seeing the spreadsheet. 

EarthDog

Quote from: erikb10 on 23 Mar 2015 03:36:46 PM
This may be the wrong answer.

But for excel issues I have all my users add the Cognos URL to their intranet zone in IE and set the security level to medium low, just for the intranet zone. 

Otherwise I find that when you attempt to get excel output, the window pops and closes without ever seeing the spreadsheet.

Will try/check also this.