PF-SRV-6116 Error while opening Cognos Admin

[mrcool]

Hi All,

I am getting following error while opening the cognos admin page. I have tried all the options specified in the IBM knowledge base but nothing worked out.
PF-SRV-6116 Unable to process the document, target is not valid or the target was not received.

I have updated the applocationHost file in C:\Windows\System32\inetsrv\config
<add name="CognosISAPI" path="cognosisapi.dll" verb="*" modules="IsapiModule" scriptProcessor="C:\Program Files\ibm\cognos\c10_64\cgi-bin\cognosisapi.dll" resourceType="Unspecified" preCondition="bitness64" allowPathInfo="true" />

Could you please advise what else could go wrong.

I am using IIS 7.5 on windows 2008 server.
Cognos Version -10.2.1 FP 4

p.s-  This error started popping up after configuring the Authentication in Cognos configuration.

Thanks,
mc

[MFGF]

Hi,

Are you using IIS as your web server? Sometimes with IIS there's a manual step that needs to be done to allow access to the Admin console.

In order for Cognos Administration to function properly, the directive added to the IIS configuration file has to be edited manually. Depending on how IIS is set up, this will probably have been written to

C:\Program Files\IBM\cognos\c10_64\cgi-bin\web.config.

Open this using notepad. Check for the following entry:

For CGI it will originally look like:

<add name="CGI-cognos" path="*.cgi" verb="*" modules="CgiModule" resourceType="Unspecified" />

Add allowPathInfo="true" at the end of the statement so it looks like:

<add name="CGI-cognos" path="*.cgi" verb="*" modules="CgiModule" resourceType="Unspecified" allowPathInfo="true" />

For ISAPI it will originally look like:

<add name="ISAPI-Cognos" path="cognosisapi.dll" verb="*" modules="IsapiModule" scriptProcessor="C:\Program Files\IBM\cognos\c10_64\cgi-bin\cognosisapi.dll" resourceType="Unspecified" requireAccess="Execute" preCondition="bitness64" />

Add allowPathInfo="true" at the end of the statement so it looks like

<add name="ISAPI-Cognos" path="cognosisapi.dll" verb="*" modules="IsapiModule" scriptProcessor="C:\Program Files\IBM\cognos\c10_64\cgi-bin\cognosisapi.dll" resourceType="Unspecified" requireAccess="Execute" preCondition="bitness64" allowPathInfo="true"/>




Sent from my iPad using Tapatalk HD

[SomeClown]

You may need to restart IIS after making the change in the config file.

Also, this doc has complete coverage of the IIS configuration for Cognos:

http://www.ibm.com/developerworks/data/library/cognos/infrastructure/web_servers/page599.html

Jump to the "Updating The Module Mapping Parameter" to see an alternate way of making the changes MF outlines.

[mrcool]

Hi,

Are you using IIS as your web server? Sometimes with IIS there's a manual step that needs to be done to allow access to the Admin console.

In order for Cognos Administration to function properly, the directive added to the IIS configuration file has to be edited manually. Depending on how IIS is set up, this will probably have been written to

C:\Program Files\IBM\cognos\c10_64\cgi-bin\web.config.

Open this using notepad. Check for the following entry:

For CGI it will originally look like:

<add name="CGI-cognos" path="*.cgi" verb="*" modules="CgiModule" resourceType="Unspecified" />

Add allowPathInfo="true" at the end of the statement so it looks like:

<add name="CGI-cognos" path="*.cgi" verb="*" modules="CgiModule" resourceType="Unspecified" allowPathInfo="true" />

For ISAPI it will originally look like:

<add name="ISAPI-Cognos" path="cognosisapi.dll" verb="*" modules="IsapiModule" scriptProcessor="C:\Program Files\IBM\cognos\c10_64\cgi-bin\cognosisapi.dll" resourceType="Unspecified" requireAccess="Execute" preCondition="bitness64" />

Add allowPathInfo="true" at the end of the statement so it looks like

<add name="ISAPI-Cognos" path="cognosisapi.dll" verb="*" modules="IsapiModule" scriptProcessor="C:\Program Files\IBM\cognos\c10_64\cgi-bin\cognosisapi.dll" resourceType="Unspecified" requireAccess="Execute" preCondition="bitness64" allowPathInfo="true"/>




Sent from my iPad using Tapatalk HD

Thanks MFGF.

Yes I am using IIS and I have made this change already but to different file as I couldn't find web.config file in the location specified.
I have mentioned the path and file I modified in my 1st post. Couldn't fix the issue with that.. :(

[mrcool]

You may need to restart IIS after making the change in the config file.

Also, this doc has complete coverage of the IIS configuration for Cognos:

http://www.ibm.com/developerworks/data/library/cognos/infrastructure/web_servers/page599.html

Jump to the "Updating The Module Mapping Parameter" to see an alternate way of making the changes MF outlines.

Thanks Clown..I will go through the document..I will keep you posted the status..

[mrcool]

Restarting the server after changing the file suggested by MFGF has fixed the issue.
I didn't restart the server earlier which was causing the issue.
Thank you all.