Cannot Install Cognos BI Trial Edt

[ken]

Hello.

I am trying to install Cognos BI 10.2.1 Trial Edition, but it's keep failing at configuration in the Manager Screen.
When accessing to the Manager Screen, the message starts to appear which says like

For input string: "%CX_IDS_DRDA_PORT%"

And finally, in the Manager Screen, it will inform me that the "Framework Manager" is at unhealthy status.

I have installed it to "Windows 7 Professional 64 bit", so I think I'm matching the requirements.
Also, I've switched off my virus protection while installing, and disabled the firewall.
Can anyone figure out the reason?

What happens (In Detail):

• 
  After completing installation by "../winx64h/issetup.exe", I accessed to "http://(Computer_Name):19300/manager",
  pressed "Finish" button at the Welcome Page, and moved to the Manager Screen.
  At that page, it started to configure something.
  
  After a few moments, "cogconfig_response.csv" file appears under the "logs" folder of the installation directory, which says that
  

  
  ERROR, "[Cryptography]", "Unable to save the configuration file.
  The parameter named 'Gateway URI' located in 'Environment' is currently invalid."
  FAILURE, "[Cryptography]", "Failed."
  

  
  
• 
  Then, a new log "pogo_2014-07-15.log" appears which is saying that
  

  
  FATAL [com.cognos.p2plb.config.ConfigStoreServlet]
  main:
  Cannot parse URL http://%CX_HOST_NAME%:%CX_TOMCAT_PORT%/p2pd/servlet/dispatch
  java.net.MalformedURLException: For input string: "%CX_TOMCAT_PORT%"
  

  I looked into the installation directory's "../webapps/p2pd/servlet", but there were no such folder named "dispatch".
  Instead, there were 2 html files named, "default.htm" and "index.html".
  
  
• 
  Finally, it will start displaying the message as mentioned above.
  

  
  For input string: "%CX_IDS_DRDA_PORT%"

  In the log folder, there is a log named "cbs_run.log", which is saying that
  

  
  ERROR t[d1c] CBSSocketCommand failed to connect, CAM error:
  <errorDetail>
  <errorCode>-13</errorCode>
  <errorMessage>
  CAM-CRP-0276 The URL 'http://%CX_HOST_NAME%:%CX_TOMCAT_PORT%/p2pd/servlet/dispatch' is invalid.</errorMessage></errorDetail>
  

Am I missing some files, SDKs, etc.? Or my installation files are corrupted?
I hope I can get a solution.

Thanks in advance.

[Singh.Deepak]

Don't know what these errors are. Never saw this. But here is what I do to keep it simple-
Have done it in many systems recently on Win7-64bit.

Install Cognos BI
Install Cognos Framework Manager.
Have the default configuration in BI and FM configuration. Instead of localhost you can use machine name also.

Open Cognos BI Server configuration, save and start the server, it will create the cryptographic information and will take some time. (skip and continue at mail server check).
Once BI server is started  open the Framework Manager Configuration and save the configuration. It will also create the cryptographic information.

Now login to default gateway(something like http://localhost:80/ibmcognos/cgi-bin/cognos.cgi) thru IE and create a data source. Now access Framework Manager for creating and publishing package.

Note: To access the services you need to have IIS or Apache configured. The jar files also needs to be copied based on which DB vendor you use.

Hope it helps.

[ken]

Thank you for your response, Singh.Deepak.

Though, still the same problem is happening.

Could it be the environment variables or something?
e.g. %CX_HOST_NAME%, etc.

I'll continue looking for the cause.

[ken]

Further information.

When I open the Framework Manager and create a project,
it tries to access to the below url and returns an error.

http://fe80\:0\:0\:0\:69f9\:7ad5\:cb13\:615e%10:19300/p2pd/servlet/dispatch?b_action=xts.run&m=portal/close.xts

The link url to Cognos BI and Manager Console also has the
  "fe80\:0\:0\:0\:69f9\:7ad5\:cb13\:615e%10"
part in the computer name.

[MFGF]

It looks to me like it is trying to use an IP address as the host name within the config? Does your machine use IPv4 or IPv6 addresses?

Something you could try:

1. Look at the properties of the Framework Manager shortcut in the start menu and figure out which folder (on disk) FM is installed in
2. Navigate to that folder using Windows Explorer. Within the 'bin' subfolder, locate the cogconfigw.exe executable
3. Right-click the executable and choose "run as administrator"
4. Once the config loads, select the Environment section (on the left)
5. In the gateway and External Dispatcher URI properties, replace the IPv6 IP address with the real host name of your machine (or localhost)
6. Press Save, and make sure you get a full list of green check marks
7. Exit

I think the trial edition uses the same managed installers as Cognos Express - I have seen this issue before in Express occasionally.

Cheers!

MF.

[ken]

Thanks MFGF.
I'll try it.

> Does your machine use IPv4 or IPv6 addresses?
My machine is using IPv4.

[MFGF]

Thanks MFGF.
I'll try it.

> Does your machine use IPv4 or IPv6 addresses?
My machine is using IPv4.

Let us know if it does the trick! :)

MF.

[ken]

Hi MFGF.

I executed "cogconfigw.exe" and done the settings.
Though, I could not pass No.6, "get a full list of green check marks" giving me the error below.

[ ERROR ] CAM-CRP-1132
An error occurred while attempting to request a certificate from the Certificate Authority service.
Unable to connect to the Certificate Authority service.
Ensure that the Content Manager computer is configured and that the Cognos 8 services on it are currently running.
The HTTP result code '404' was returned from the server.

The reason for the above error is probably because the url "http://(localhost):(portNo)/p2pd/servlet/dispatch" does not exist.

I think this is the same reason that the configuration from the Manager Screen fails which I've mentioned in my first post.

When I open the installation directory and go to "../webapps/p2pd/servlet" there are no folder named "dispatch".
There are only 2 files "index.html" and "default.htm".

Code Select Expand


  ../webapps/p2pd/servlet
      |-- default.htm
      |-- index.html


Should I create a folder "dispatch" and move the above 2 files to it?

Code Select Expand


  ../webapps/p2pd/servlet
      |-- dispatch
                |-- default.htm
                |-- index.html


(*) By the way, there is no "servlet" folder under "..\FM\webapps\p2pd". I don't know if it matters.


--- FYI ---

Not related but just for your information.
When I started "cogconfigw.exe", an exception was thrown as below and could not execute.

java.net.MalformedURLException: For input string: "54\dfff\(blahblah):19300"

So, I opened up "cogstartup.xml" under "../FM/configuration" and edited the parameters shown below.

<crn:parameter name="gateway">
    <crn:value xsi:type="xsd:anyURI">http://2408\:54\:dfff\(blahblah):19300/p2pd/servlet/dispatch</crn:value>
</crn:parameter>

<crn:parameter name="sdk">      
    <crn:value xsi:type="xsd:anyURI">http://2408\:54\:dfff\(blahblah):19300/p2pd/servlet/dispatch</crn:value>
</crn:parameter>

I changed the url's host name part to "localhost".
Eventually I could open "cogconfigw.exe".

[MFGF]

Hi MFGF.

I executed "cogconfigw.exe" and done the settings.
Though, I could not pass No.6, "get a full list of green check marks" giving me the error below.

The reason for the above error is probably because the url "http://(localhost):(portNo)/p2pd/servlet/dispatch" does not exist.

I think this is the same reason that the configuration from the Manager Screen fails which I've mentioned in my first post.

When I open the installation directory and go to "../webapps/p2pd/servlet" there are no folder named "dispatch".
There are only 2 files "index.html" and "default.htm".

Code Select Expand


  ../webapps/p2pd/servlet
      |-- default.htm
      |-- index.html


Should I create a folder "dispatch" and move the above 2 files to it?

Code Select Expand


  ../webapps/p2pd/servlet
      |-- dispatch
                |-- default.htm
                |-- index.html


(*) By the way, there is no "servlet" folder under "..\FM\webapps\p2pd". I don't know if it matters.


--- FYI ---

Not related but just for your information.
When I started "cogconfigw.exe", an exception was thrown as below and could not execute.

So, I opened up "cogstartup.xml" under "../FM/configuration" and edited the parameters shown below.

I changed the url's host name part to "localhost".
Eventually I could open "cogconfigw.exe".

Oh dear. That doesn't sound good. If you look in Control Panel > Administrative Tools > Services, do you have a service called IBM Cognos? Is it started?

MF.

[ken]

Oh dear. That doesn't sound good. If you look in Control Panel > Administrative Tools > Services, do you have a service called IBM Cognos? Is it started?

Yes, in the "Services", there is "IBM Cognos".
Also, 2 Informix services too.

Should I consider the possibility of install file corrupted?

[MFGF]

Yes, in the "Services", there is "IBM Cognos".
Also, 2 Informix services too.

Should I consider the possibility of install file corrupted?

Is the service started?

It does sound like there are issues with the install. I would download the install again to make sure it's complete.

MF.

[ken]

Is the service started?

Yes, all of the cognos related services are running.
I'll download the install file, and try again.

Thanks.