Cognos Contributor "too many rows" error

[Dev1975]

Hello,

I have a Customer who is trying to copy and paste data between profiles via Contributor. The data being copied is only a single line, yet the message that appears suggests that there is too much data being copied. The full text is as below:

Internal Application Problem
There was an internal application problem. Try to save your work and exit the application.

java.lang.reflect.InvocationTargetException
[CCLMsg: system text='Object 'com.cognos.planning.modelmanagement.query.execution.TableGenerator@6ceb6ceb' is in an illegal state; Message is 'Too many rows or columns requested!''

This process was working for the user last month, the only difference now is that in this instance, the Zero Suppression is active. I have asked the Customer to test with Zero Suppression switched off but what could be causing this to happen when Zero Suppression is switched on? Is it possible to be able to carry out this operation while having Zero Suppression active?

Many thanks,
Dev