Cognos configuration not able to open

[nagoole]

Hi all,

When i open cognos 8.4 configuration i am getting only IBM cognos logo page and loading configuration msg in explorer tab i didnt get any content in explorer tab.
I restarted cognos services twice but no luck....

Please help me on this.

OS - winXP.

Thanks,
Naga

[MFGF]

Hmmmm. It sounds like your cogstartup.xml may be corrupted. Try this:

In Windows Explorer navigate to <Install directory>\IBM\cognos\c10\configuration

Rename cogstartup.xml to cogstartup.old

Launch Cognos Configuration and see if you get past the splash screen.

If so, you will need to re-enter your config settings from scratch.

Good luck!

MF.

[jeffowentn]

MFGF - you beat me to it!

I was just posting it when I got your post...

Hope that helps you out, Naga.

[nagoole]

Thanks guys i deleted cogstartup.xml and recreated now its working fine.

[sir_jeroen]

Better late then never:
If you look in /configuration you will see multiple cogstartup_<timestamp>.xml files.
(at least if cognos has run before).
Rename an older file to cogstartup.xml and start configuration. That can do the trick also ...