Failed to login Cognos

[CognosUserHK]

I configure the Active Directory for using the LDAP authentication provider in Cognos and it is connected succesfully in cognos configuration  , but i failed to login cognos using the mapped account in active directory after the cognos service restarted, does anyone have the idea of problem? Thks

[MFGF]

Hi,

Can you log in using a non-mapped AD account? That will help you determine whether you have an issue between Cognos and AD generally.

MF.