Access Manager lost password options

[bobznkazoo]

We are using Access Manager with Cognos 7.4 and there doesn't seem to be anybody that has the password for a couple of the  default.csa  files.  The files define user access for a particular server and I need to gain Creator access to some catalogs on that server.  I've tried the default passwords without success.

I would prefer to not re-create these catalogs as I dont know exactly what databases and tables are used (the tables/fields are aliased).  Is it possible to get access to these files without the password?  Does Cognos Support have a utility to find out what the password is?

[Grim]

Contact IBM Cognos Support. They will have you fill out a form to get these passwords reset.