Trouble with ServletGateway - [Cognos 8.4 & WAS 6.1.x]

[shashir]

My goal is to use ServletGateway as the cognos gateway for my cognos environment.

Part 1: just to verify my cognos gateway is installed & configured properly.
I've Installed Cognos 8.4 gateway and configured it.
I tested it with the url
http://myhostname/cognos8/cgi-bin/cognos.cgi
it works fine.  I'm able to see the login page, homepage, reports etc.

Note:
1. My cognos has two authentication sources configured (Active Directory & Shared Secret)
2. I configured this Cognos Gateway to use only Active Directory [Gateway Namespace]

Part 2: Coming to actual part i.e. ServletGateway

1. I've generated ServletGateway EAR file with all default values using the cognos configuration wizard and deployed the same to WAS 6.1.x
2. I tested the servletGateway
http://myhostname:9080/ServletGateway/servlet/Gateway

I get a blank page.  Not sure what is happening :'(

To be precise
I get a blank page when tested in FireFox.
I get a HTTP 501/HTTP 505 page when tested with InternetExplorer

I checked my WAS 6.1.x logs, There are no error/exception messages.
I could see the CAM_TOKENID_101 & REMOTE_USER with proper values.

Can anyone help me resove this 'blank page' issue?


Now for some reason, I took off the 'Active Directory' value from Gateway Namespace. i.e. I left the Gateway Namespace property empty.
And I tested the servletGateway
http://myhostname:9080/ServletGateway/servlet/Gateway

Surprisingly I get cognos page asking me to choose the 'Authenticatin Source' and it all works fine from there.

Again If I put the value 'Active Directory' in the Gateway Namespace property and test it
It gives the same blank page.

Am I missing / miss configured something here?

Requset your help to solve this problem.

Thank you
Shashir

[shashir]

Can anyone help me resolve this issue please?