If you are unable to create a new account, please email support@bspsoftware.com

 

News:

MetaManager - Administrative Tools for IBM Cognos
Pricing starting at $2,100
Download Now    Learn More

Main Menu

Search throws JavaScript error

Started by hojujoe, 27 Jul 2011 10:59:50 PM

Previous topic - Next topic

hojujoe

Hi All,

I have installed C10.1 with FP1.
I have configured and run an Index Update job on 'Public Folders'.

Whenever I try to search for anything, I end up with a JavaScript error as below:

QuoteWebpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Thu, 28 Jul 2011 03:09:03 UTC


Message: Object expected
Line: 605
Char: 1
Code: 0
URI: http://testcognos10/ibmcognos/cgi-bin/cognos.cgi/gosearch?csn.terms=cod&backURL=%2Fibmcognos%2Fcgi-bin%2Fcognos.cgi%3Fb_action%3Dxts.run%26m%3Dportal%2Fcc.xts%26m_folder%3Di131283DD597047AB836A9DC77FBCD17B


Message: Object expected
Line: 679
Char: 1
Code: 0
URI: http://testcognos10/ibmcognos/cgi-bin/cognos.cgi/gosearch?csn.terms=cod&backURL=%2Fibmcognos%2Fcgi-bin%2Fcognos.cgi%3Fb_action%3Dxts.run%26m%3Dportal%2Fcc.xts%26m_folder%3Di131283DD597047AB836A9DC77FBCD17B

Any idea what is causing this?

I could not find anything on the web..  Please help.

Thanks,

Joe

hojujoe

It was very painful, but found the problem.


Basically, the installation missed out some of the search scripts - eg. webcontent\fragments\search\scripts.
I had to manually copy them across from another server.

God knows why.  It's a legit copy of the software at a client site.  Thanks IBM!

MFGF

It might be worth checking the transfer logs to see if any errors were reported when copying the install files from the media.  My guess is there will be some.

Regards,

MF.
Meep!