cognos 8 set up problem...

[MISGeoff]

HELP...

I am having a problem setting up Cognos 8, and was wondering if you could help. I have loaded the Cognos 8 software, configured the Web Server and Browser and set up a content store database and user ID in SQL Server 2005. I have also set up a database that I can use for reporting in SQL. The Cognos 8 software we received did not include Framework Manager, so I installed a copy of the version we had for Series 7. I have also copied over an existing framework that I want to use. I have set up a data source in Cognos Connection (using Cognos 8 service credentials), and the connection tests successfully. However, when I try to go into Framework manager or test the datasource or a file in Framework manager, I get the following error message:

UNABLE TO ACCESS SERVICE AT URL (http://localhost etc etc

I have looked on the Cognos knowledge base and it threw up these possibilities:

1018086 - FM.exe does not have sufficient access rights and is being blocked by virus software or firewall.
1001959 - The virtual directory name is not CRN.
1009873 - The server name and IP address need to be added to the hosts table
1002021 - There are multiple network cards configured on the server and the function is attempting to access the wrong card.

I have eliminated all but the first of these, and have got one of our guys looking at that one.

We have to resolve this today or our upgrade window is gone and we will be setting up our new hardware on MR3 instead...

HELP...

Any ideas what I have to do to get past this one?

[MFGF]

Hi Geoff,

The problem is that you are using an incompatible version of Framework Manager.  You can only use Framework Manager 8 to log in and publish a package to your Cognos 8 Content Store database.

The easiest solution is to get a copy of Cognos 8 Framework Manager.  The other solution you have is to point your 7 Framework Manager at a 7 Content Store (ie ReportNet), and publish your package into there.  Once there, create a deployment archive of the package folder, and copy the zip file to your Cognos 8 server.  Import the deployment, and you should be able to use the package.

Best regards,

MF.