report studio error

[vamsi25v]

hi gurus,

i have recently installed cognos 8.4. while opening report studio from cognos home page i could not able to open the report studio & getting the following error.

HAL ERROR :

_XJ9._C97() must be called in the HTML body.

what could be the reason? any suggestions?

thanks in advance

[antexity]

Hi Vamsi25v,

Please check your IE Security/Active X Settings,  Turn on some active x features.

[antexity]

Wasn't Done  :)

1) In your browser go to Tools -> Internet Options
2) In the Security tab click on Custom Level
3) Under Settings navigate to the ActiveX controls and plug-ins
4) Check the setting 'Script ActiveX controls marked safe for scripting' and make sure that is enable.
If it is disable, change the settings to Enable. Click OK to save changes.

Click OK to close the Internet Options window
Restart your browser and test.

If the settings for ActiveX are set to Enable, re register the associated dll file:
Locate the msxml3.dll. By default is located in <Windows>\system32\msxml3.dll
From the machine go to Start -> Run.
Type cmd and press Enter.
Navigate to the msxml3.dll location.
Type the following command: regsvr32 msxml3.dll and press enter.
You will get a windows message that the dll has been registered.
Test Report Studio.

Let me know if you have any issues..

Thanks
Jonathan

[mitali]

After changing setting still getting the same error.

[Raghuvir]

hi gurus,

i have recently installed cognos 8.4. while opening report studio from cognos home page i could not able to open the report studio & getting the following error.

HAL ERROR :

_XJ9._C97() must be called in the HTML body.

what could be the reason? any suggestions?

thanks in advance

Hi Mitali,

Have you configured multiple dispatchers in your cognos configuration ?

Regards