cognos not opening in web browser

[jayanthhyd]

Cognos only with oracle services are successfully started but the problem is not opening in browser... someone please help me .. what to do now??

[RobsWalker68]

Hi Jayanthhyd,

Just to clarify you have installed and configured the Cognos application server, tested access to the content store and everything at that level is working ok.  Have you had a review of the cogserver.log to confirm no issues?

When you enter http://your_host_name:port/p2pd/servlet does the dispatcher test successfully?

What web server are you using as I see you also posted a question about Apache so is that question related to this installation or another one.  If it is this one did you resolve the Apache issue?

Please would you be able to give a few more details about the issue i.e any error messages etc

Rgds

Rob

[jayanthhyd]

As you said i tried this http://localhost/p2pd/servlet getting this: Not Found

The requested URL /p2pd/servlet was not found on this server.

and i am using wev server as Apache i edited httpd.config file added at the end:

ScriptAlias /ibmcognos/cgi-bin " C:/Program Files/ibm/cognos/c10/cgi-bin"

Alias /ibmcognos "C:/Program Files/ibm/cognos/c10/webcontent"

<Directory "C:/Program Files/ibm/cognos/c10/webcontent">

Options Indexes MultiViews

AllowOverride None

Options None

Order allow,deny

Allow from all

</Directory>

<Directory "C:/Program Files/ibm/cognos/c10/cgi-bin">

AllowOverride None

Options None

Order allow,deny

Allow from all

</Directory>


<location ibmcognos/c10/cgi-bin/cognos_module>

  SetHandler cognos-handler

Order allow,deny

Allow from all

</location>


<location ibmcognos/c10/cgi-bin/diag_cognos_module>

  SetHandler cognos-handler

Order allow,deny

Allow from all

</location>


<IfModule mod2_2_cognos.c>

  CGIBinDir "C:/Program Files/ibm/cognos/c10/cgi-bin"

</IfModule>

LoadModule cognos_module "C:/Program Files/ibm/cognos/c10/cgi-bin/mod2_2_cognos.dll"

I dont know wxactly this is currect or not i edited this by seeing in this IBM site: http://publib.boulder.ibm.com/infocenter/cfpm/v10r1m0/index.jsp?topic=/com.ibm.swg.im.cognos.cp_inst_cr_winux.10.1.0.doc/cp_inst_cr_winux_id11149ConfigureApachegateway.html

but my apache services are started.... I think problem in apache.. bcoz all my cognos services r successfully started its problem with webserver apache...

[RobsWalker68]

Hi,

The response you are getting after issuing the p2pd/servlet test tends to suggest that the there is an issue with the install or configuration of your application server.   At this stage you are accessing the dispatcher directly and bypassing the web gateway.

I would check out your initial configuration and take special note of any issues held in the cogserver.log.  Once this has been sorted then return to looking at issues with your webserver.

Regards

Rob

[jayanthhyd]

i am sure the problem with web server.. apache.. because for cognos 8 at the end of apache config file i added script then it worked at that time.. now here the script at the end of config file was wrong so not able to open web browser...
If u guys know any other techniques how to open cognos 10 in web browser please tell me.. # ***

[RobsWalker68]

Hi,

Just so we can discount the dispatcher issue.  Did you enter the name of your server and the port number i.e http://mycomputername:9300/p2pd/servlet

If your dispatcher is working then you should receive a message similar to the below:

"IBM Cognos 8
Content Manager
Build: 8.4.2652.0
Start time: Friday, January 28, 2011 10:08:28 PM GMT
Current time: Wednesday, February 2, 2011 9:53:20 AM GMT
State: Running"

If you don't get this then that is your initial point of investigation.

Rgds

Rob