cogbootstrapservice.exe and epPlanningService8.exe not found

[manoj pipariya]

HI
I installed cognos 8.2, but cogbootstrapservice.exe and epPlanningService8.exe not present in cognos/c8/bin. Thats why i am unable to start cognos 8 and cognos 8 planning services.

Need urgent help

Thanks.
Manoj
manoj.pipariya@tcs.com

[MFGF]

Hi,

Take a look at the log files in cognos\c8\instlog.  Do any of them report errors when copying in from the install madia?  If so, you will need to reinstall.

Regards,

MF.