Non-working hyperlinks in Cognos Connection

[Milbourne]

Hi

I have users who have 'broken' application hyperlinks on Cognos Connections.  The links are no longer underlined and are in black font. 

With the first user logging on via a remote desktop session fixed the issue, with the second user it did not, but I was able to access the application logging on with that user's rights.

Can anyone tell me what is happening and how I can amend it.  We are seeing this on IE7 and IE8.

Thanks

[cognos_guru]

That's funny.  Do they links still work if you click on them (even though they are not underlined?)

You can go into Report Studio and modify the appear of a hyperlink by just changing the font properties.  Maybe check the capabilities too, there may be something in there for hyperlinks?

[Milbourne]

No, the links don't work at all

Even stranger, for some users they do when they access the app via "My Home" link on the front page rather than "Planning and Forecasting".