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HTML Reports open with a blank excel sheet for one user

Started by cygnex, 24 Oct 2009 08:37:41 AM

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cygnex

We have a user that when he clicks on links to saved HTML reports, they open up in Excel with no data present.  He is running the same version of IE- 7.0, as everyone else.  So far it is only affecting this one user.  We attempted to change some of this browser settings but nothing worked.

Has anyone else ever experienced this?

cr

Hi ,,Have you got any solution to this issue???

Hi friend share with me if you have any solution for this issue

Thanks in advance

CR

the_xxx

Try changing the default report options for the user in Set Preferences.