PowerPlay Client error: "The record could not be found" - SOLVED

[Tim86]

Not sure if this belongs in the PowerPlay forum or the Transformer forum.  I have recently installed Transformer version 7.1.320.0-0, and I'm not sure if the install was completely successful.  The reason for my doubts is because I have built a test cube, and when I open it in PowerPlay client version 7.0.705.0, I get this error message when I try to open the cube: "The record could not be found".  If I open the cube in PowerPlay client version 7.1.341.2, it works great.

I have other cubes which were previously built using the same version of Transformer, and they don't have the same problems.  Unfortunately, I already uninstalled Transformer from that machine, and cannot compare the configurations to see if something is wrong.

Has anyone seen this before?  Could it be a configuration issue, or an installation error?  Would you expect a cube from Transformer 7.1 to work with PPlay 7.0?

Thanks for helping, if you can!
Tim

EDIT on 1/19/2010 at 4:06 pm CST:   I tested the creation of a very simple cube from scratch, and it did not seem to have this issue.  Maybe it is nothing to do with the installation, but instead could be a problem with my Transformer model.  Either way...I still don't know how to fix it.

[Tim86]

I found the solution by trial and error.  If you use a Measure Folder, you'll get this error message if you open the cube from PowerPlay Client version 7.0.  Delete the folders, and it works fine.  I'm guessing this means 7.0 isn't compatible with Measure Folders???

[MFGF]

Thanks for sharing the solution - much appreciated!

MF.