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when I run my report in excel I have to hold down ctrl key (8.3 version) why it

Started by jd, 06 May 2009 10:55:52 AM

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jd

Hi friends,
I have a question:
when I run my report in excel I need to hold dowm ctrl key then only my report will open.

any idea why should i do this?

david.stachon

that seems to be unique in your environment. i have 8.3, and opening a report out to excel is not a problem.

beerguy82

You may need to add your server to the trusted/safe list in IE.

Tim

Kleber

Quote from: d.laxmi on 06 May 2009 10:55:52 AM
Hi friends,
I have a question:
when I run my report in excel I need to hold dowm ctrl key then only my report will open.

any idea why should i do this?

This is the pop-up blocker. I'm 99% sure.
Disable not only your browser pop-up blocker but any other third party toolbar with pop-up blocker feature. I'm not sure if adding your cognos url to the trusted sites will fix your problem but give it a try and let me know.

Regards
Kleber