Error while installing

[jay18]

Hi,

I am trying to install cognos 8.1 on a windows 2003 server after the complete installation is done successfully, when I try to launch the configuration setup, I get an zlib.dll file not found error.
Has anybody faced this issue?

thanks in advance for any guidance or tips.

regards,
Jay

[ducthcogtechie]

Deinstall Cognos 8, copy the media to the server and rerun the setup from there.
If you still the same problem but are using downloaded media, re-extact the zip file on the server and run the setup.
If it still failes, redownload the media and try again.

[jay18]

Thank you.

I will check it out and let you know.