Unable to add user groups to report

[actcognosuser]

Hello Users,

We have an issue adding user groups. In cognos Connection for a report, when we navigate to Set Properties>Permissions Tab
Check - Override the access permissions acquired from the parent entry

Add and Remove buttons on the bottom do not work. They don't seem disabled but does nothing when we click on it. It was working before.

How do we restore this functionality? Not sure what caused these buttons to not work. This functionality works in lower environments.

[MFGF]

Hello Users,

We have an issue adding user groups. In cognos Connection for a report, when we navigate to Set Properties>Permissions Tab
Check - Override the access permissions acquired from the parent entry

Add and Remove buttons on the bottom do not work. They don't seem disabled but does nothing when we click on it. It was working before.

How do we restore this functionality? Not sure what caused these buttons to not work. This functionality works in lower environments.

What browser and version are you using?

MF.

[actcognosuser]

Hi ,

Cognos Version is 10.2.1
Internet Explorer 11 (11.3986.14393).

Also, some of the users see reports being greyed out to which they had access previously. No permissions have been changed.