If you are unable to create a new account, please email support@bspsoftware.com

 

News:

MetaManager - Administrative Tools for IBM Cognos
Pricing starting at $2,100
Download Now    Learn More

Main Menu

Dashboard over DMR Model

Started by Sreeni P, 13 Sep 2017 11:43:12 AM

Previous topic - Next topic

Sreeni P

Hi,

since few days getting following error when i try to run dashboard form v11.0.6, all widgets from dashboard showing 'We can't retrieve the data from data set <Package name>' error.

I did some troubleshooting with the help of IBM support page (http://www-01.ibm.com/support/docview.wss?uid=swg22005274) , but the problem still persist. Any help will be very much appreciated!

Sreeni.


bus_pass_man

Just to confirm, what happens when you refresh the data set? 

Cognos91

Is the model a Dynamic Query Mode model? Also, were JDBC  data source connections set?

Redrichmond

I have a cube with a drillthrough to relational report and it works fine in Analysis studio and Workspace advanced.. Try it in the dashboard tool and it fails...Basic drill up and drill down fails that works in Other studios.

This is a bug (version 11.0.9 which is currently open with Development)

I have found a few  bugs with c11.The dashboard part is the most unstable of c11.0.9  I suspect because it was new.

The FM model, MDC file, insert scripts, excel datasource are now with IBM and they have reproduced it.

Heres a gem, Try adding a parameter in a data item like "data_item in ?test?" or something similar in FM in any data item...  and create a chart. Bring that data item into the chart.... It fails... It should prompt like in report studio or query studio .. In 11.0.9 and found 3 bugs so far which are with IBM...  other gems , Webpage scripting. Bugs reappearing around image browsing.  Basic stuff.

Redrichmond

#4
APAR: PI91851 DASHBOARD ISSUES WITH SIMPLE CUBE

We cant use the Dashboard as its not fit for purpose... Cant even drill into a very basic Cube. ..Fix pack 10 is out very soon but I don't hold much hope..


I have found yet another bug today around validating a report with multi datasources within a datasource  - Validates okay with 1 source but with more than 1 You get all javascript errors (theres no java in the report). The error is in the Application itself... as it does not write any logs anywhere even with f12 console you get the same... Disable the multi datasources --- it works--- A real gem..

3 data items in the query - no javascript on the report, no style variables... 

This data source issue Logged with IBM so this will be yet another APAR. (they suggested clearing the browser and cookies which did not work) - its definitely a bug.

ERROR MESSAGE WHEN VALIDATING
======================================================================
Unable to get property 'rules' of undefined or null reference at _L0L.0RE'
(http://xxxxxx/ibmcognos/bi/pat/halcch_block.js:1:58236)at _Z38.prototype._61L
(http://xxxxxx/ibmcognos/bi/pat/rsstartupblock_8:js:21:3972)at _Z38
(http://xxxxxx/ibmcognos/bi/pat/rsstartupblock_8:js:21:3893)at _R16.SE3
(http://xxxxxx/ibmcognos/bi/pat/rsstartupblock_8:js:21:2377)at _R16.FB5
(http://xxxxxx/ibmcognos/bi/pat/rsstartupblock_8:js:21:3349)at _SQJ.NA9
(http://xxxxxx/ibmcognos/bi/pat/rsstartupblock_6:js:11:30316)at _G0L._RO
(http://xxxxxx/ibmcognos/bi/pat/rsstartupblock_1:js:11:102116)at _G0L._BG6
(http://xxxxxx/ibmcognos/bi/pat/rsstartupblock_1:js:11:11767)at _3CK.13I
(http://xxxxxx/ibmcognos/bi/pat/halcch_block.js:1:18581)
======================================================================



PLEASE PLEASE PLEASE log all your issues with IBM so they can be worked on and make c11 more stable.

rrvars

Hi all,

Any news about this?
I'm facing this issue with a DMR model, but not in a full mode. Sometimes it works fine but others retrives the error. Both admin and business users are facing the issue, and only occurs in production environment (fantastic!!).

In my browser logs I see that specific warning "Missing translation for key: "error"" but also an:  "Time out error", "Cannot read property 'loadFromModuleId' of undefined".

Not sure what is going on with this cognos analytics version (11.0.9), but it has been a nightmare.  :o

Have you already updated it to the latest versions? The situation was solved?
Any feedback would be great!

Thanks in advance.
(^.^)

Erick969

#6
Hello,

Some time ago I posted some replies in this discussion about a solution for the 'We can't retrieve the data from data set <Package name>' problem when using a number of filters in Cognos Analytics dashboards. Today I discoverd my account had disappeared and also my question as well as the given solution did not appear on this forum anymore. [edit: found out this was due to technical problems. Good to see that Cognoise is at least in the air again].

I don't know exactly what went wrong, but I hope that there's somebody here who still has the description of the solution or a link to the page that gave the solution? It was a set of settings in IIS that needed to be modified, but I forgot to copy them.

Thank you!