Some Images are missing in Production

[cognos4u]

Hi,

Images are miising in some reports in production.Red x's are displayed instead of images.This issue is seen when logged into the application from outside the network(Client).When i logged in side the network i can able to see those images.

Could you please give me solution ASAP ....If you know(Urgent please)

Thanks in Advance.

Regards,
venu

[sir_jeroen]

Can you view the images using the url provided in the report using IE?
What type of image is it? JPG / PNG / GIF?
Is it a relative url (eg. ../../picture.gif or is it http://server/images/picture.gif?)