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Issues with subscriptions in CA 11.0.6

Started by Kiran P, 14 Jul 2017 10:41:22 AM

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Kiran P

Hi all

In cognos analytics 11.0.6 we see a strange behavior with subscriptions. Whenever there is a body text added with the report attached to subscription the mails are not going out though the subscription status says mail was sent to x no. Of recipients . If we remove the text from mail body then mail is received successfully.

Did anyone face such a problem?

Thanks
Kiran

dpccgf

Yes, I think I am having a similar problem with scheduled reports. Although mine go to some emails with others not going.  I wonder if these are similar?


Zondor

Its a known bug. But rather than jumping the gun to upgrade to Cognos 11.0.7, we are advising users to clear the body for their schedules and subscriptions.

Kiran P

Yes, at this point, we asked our users to remove the body from the subscriptions. Let's hope this is resolved in 11.0.7.

Thanks,
Kiran