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consumer role cannot run report (cognos 11)

Started by sukanya, 10 Aug 2016 01:22:41 PM

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sukanya

Hi,

In Cognos 11, our users in consumer role in cognos security are not able to run reports. We receive 'cannot open object report' warning when tried to run the reports report. we receive 'Cannot open object interactiveReport' warning for active reports.  Kindly shed some light on to resolving this.

Thanks,
Sukanya

sukanya


Cerberus

Hi,

we have the same issue with 11.0.3. Tested on two Windows and one Linux test server. Users without "report studio" capability/function can not execute reports.


Rahul Ganguli

Hi,

Have you created saved output of Active reports?

cognos8976

I am also getting the same error when users from 'Consumers' role is trying to run the reports. Any solution?

Opened PMR related to this.

MFGF

Quote from: cognos8976 on 01 Sep 2016 01:08:55 PM
I am also getting the same error when users from 'Consumers' role is trying to run the reports. Any solution?

Opened PMR related to this.

Hi,

One thought. Are the reports in question using the new interactive report viewer? I think under the covers this is a different skin for the Authoring tool (which itself is a different skin for the old Report Studio tool). If the reports are set to non-interactive, they will use the old Cognos Viewer from Cognos 10. My assumption is that the former will require more capabilities than the latter. This shouldn't give you any licensing issues as all Consumer licenses should now have transitioned automatically to Analytics User licenses, which permits use of the Authoring tool.

Cheers!

MF.
Meep!

Cerberus

Quote from: Rahul Ganguli on 01 Sep 2016 06:38:10 AM
Hi,

Have you created saved output of Active reports?

It happen to all reports, ibm samples (11 + legacy samples) and my own.

jmsellner

Quote from: cognos8976 on 01 Sep 2016 01:08:55 PM
I am also getting the same error when users from 'Consumers' role is trying to run the reports. Any solution?

Opened PMR related to this.

Did you get a response back on the PMR you opened for this?