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Visualization Error after Installation

Started by roddawg, 29 Feb 2016 10:14:44 AM

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roddawg

29 Feb 2016 10:14:44 AM
I have Cognos 10.2.1 installed in a development environment. I have downloaded the Visualization pack vis.sample.all_10_2_1.zip. I unzipped this into the individual .zip files for installation in a local folder. I can use Cognos Connection to install them and they show "success".  However when I go to insert them into a Report I get the following error
Quote<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
<title>500 - Internal server error.</title>
<style type="text/css">
<!--
body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}
fieldset{padding:0 15px 10px 15px;}
h1{font-size:2.4em;margin:0;color:#FFF;}
h2{font-size:1.7em;margin:0;color:#CC0000;}
h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}
#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;
background-color:#555555;}
#content{margin:0 0 0 2%;position:relative;}
.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}
-->
</style>
</head>
<body>
<div id="header"><h1>Server Error</h1></div>
<div id="content">
<div class="content-container"><fieldset>
  <h2>500 - Internal server error.</h2>
  <h3>There is a problem with the resource you are looking for, and it cannot be displayed.</h3>
</fieldset></div>
</div>
</body>
</html>

Any help would be greatly appreciated.

Christian85

#1
11 Mar 2016 12:49:04 AM
Hi,

not sure if this still an open problem (if not could you be so kind an post your solution?), but if you are still having trouble I recommend a google search for the ibm cognos visualization forum - there is IBM staff who might be able to help you.

Christian

roddawg

#2
11 Mar 2016 01:02:19 PM
Thanks I looked and didn't see any solutions.  I requested to join the group, I'll post when/if I get an answer.

roddawg

#3
11 Mar 2016 01:06:19 PM
Installation pic

roddawg

#4
11 Mar 2016 01:07:14 PM
Show up in Workspace Advanced. Select the report hit ok

Christian85

#6
24 Mar 2016 03:19:01 AM
Hi, any luck so far?

The IBM support forum I meant can be found here: https://www.ibm.com/developerworks/community/forums/html/forum?id=eb8a1fa2-f0a0-4672-9dae-a97f04dde74f&ps=25. You can use your IBM ID to communicate there. I hope it's okay to post this link, otherwise please just edit this post.

Christian

MFGF

#7
24 Mar 2016 09:41:16 AM
Are you sure you have the 10.2.1 visualizations? What fix pack level (if any) are you running? I seem to recall that some are suitable for use in 10.2.1 GA (ie unpatched) and some are for 10.2.1.4 (ie 10.2.1 with Fix Pack 4 installed). It's worth checking you have the correct spec of visualization for the server version you are running.

Cheers!

MF.
Meep!

roddawg

#8
01 Apr 2016 01:14:24 PM
10.2.5003.113 - 10.2.1 FP3 from the cmplst file.

MFGF

#9
04 Apr 2016 06:55:10 AM
Quote from: roddawg on 01 Apr 2016 01:14:24 PM
10.2.5003.113 - 10.2.1 FP3 from the cmplst file.

Is the visualization you are using one of the ones built for 10.2.1 Fix Pack 4 (and later)? If so, that might explain why you can't use it in 10.2.1 FP3?

MF.
Meep!

roddawg

#10
12 Apr 2016 01:19:43 PM
I actually tried the visualizations for 10.2.1 and 10.2.1.1 from Analyticszone.   Both had the same error.  Not sure where the issue lies.  Going to try a support ticket.
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