Start and Stop Cognos Services on Reboot

[TROndrey]

Hi

I've configured my Cognos BI 10.2.2 (FP3) instance to start and stop on server reboot. Both the start and stop scripts are launching via /etc/init.d on reboot however, the Cognos Services are not actually shutting down cleanly. For some reason, when the start script (./cogconfig.sh -s) runs it is not registering the service. So when I run the stop script, it says the service is not running...

Wed Jan 13 08:47:38 2016  INFO  t[22f6390] CBSBootstrapService Testing to see if daemon is running.
Wed Jan 13 08:47:38 2016  INFO  t[22f6390] CBSBootstrapService attempt to load config from "/u01/ibm/cognos/c10_64/./bin64/./bootstrap_zlinux64.xml"
Wed Jan 13 08:47:38 2016  INFO  t[22f6390] CBSBootstrapService Process is not running.

If I look at the Cognos Configuration GUI, it also thinks that the Cognos services are not running when in fact they are. I am able to confirm the processes are present (ps -fu cognos) and I am able to access the Cognos web services and run reports.

I have checked the IBM documenation but it doesn't appear that I'm missing any command-line options for startup.

Thanks in advance for any assistance you can provide.

Tim

[sdf]

do you have symbolic link associated in /etc/rc.d

[TROndrey]

Yes, the symbolic links do exist.

The issue not that the services aren't starting on reboot. It's that the services aren't being registered so there is no way to use either Cognos Configuration or Command-Line to stop/start the services.