Content Manager Error

[sunosoft]

I tried to search on this error but did not get something rigid.

I am getting this error whenever I am trying to create new profile in cognos admin, delete profile, to add user to Cognos namespace group who is not having active profile even when I tried to renew my credentials.

WebContainer : 668   CM   5000   1   Audit.RTUsage.cms.CM   COPYACCOUNT         Warning      <parameters><item name="msgCode"><![CDATA[cmLockWaitExceeded]]></item><item name="msgText"><![CDATA[CM-SYS-5133 While processing your request, Content Manager waited for 601.181 seconds to access objects that are currently locked. Contact your IBM Cognos system administrator if this problem recurs. The current lock manager state is   WebContainer : 126:state=executing:handle=11:coarseLocking=false:hasExclusiveLocks=false:executed=174073.006:waited=0:attempts=0:ipfOp=   WebContainer : 121:state=executing:handle=3:coarseLocking=false:hasExclusiveLocks=false:executed=189222.506:waited=0:attempts=0:ipfOp=   WebContainer : 86:state=executing:handle=8:coarseLocking=false:hasExclusiveLocks=false:executed=185060.072:waited=0:attempts=1:ipfOp=QUERY:ipfPath=membership(CAMID("IBM-Cognos:u:8a26937712fd53438fd47924de845516") | CAMID("IBM-Cognos") | CAMID("") | CAMID("IBM-Cognos:g:08d9e00f1ec1d745b9213c45fbe77f33") | CAMID("IBM-Cognos:g:1035f49bc954b348a4d1b1cc5a73125b") | CAMID("IBM-Cognos:g:167cbc4380a346418e673967c687da73") | CAMID("IBM-Cognos:g:2a578778ed34354baf85a131d214a654") | CAMID("IBM-Cognos:g:33827f60729d884b90b719eb8fd074c1") | CAMID("IBM-Cognos:g:40253c3677e983478e979f93d41838ec") | CAMID("IBM-Cognos:g:524cc22a9a1d8f4489c42cf41e34c852") | CAMID("IBM-Cognos:g:57060c5e428a8f40a7024b80072b7726") | CAMID("IBM-Cognos:g:5b3d3156829dc048a0c02793fb7606e9") | CAMID("IBM-Cognos:g:5d7c1f3686c36c448cb02fc1817f1f3f") | CAMID("IBM-Cognos:g:5df0c12d1e14154bab7fee6c69127897") | CAMID("IBM-Cognos:g:7789c07b6c29794ca118063785c4cce7") | CAMID("IBM-Cognos:g:7957ce7162185145968bf464f36e3741") | CAMID("IBM-Cognos:g:8126b7f70c615642a0a30179f0fc5667") | CAMID("IBM-Cognos:g:87a40e6b0f171641a8f4af2ae7cfb74b") | CAMID("IBM-Cognos:g:88b9a9102fae414da738a15b4ff67e0f") | CAMID("IBM-Cognos:g:8c639329be1622479b222c1e6795508d") | CAMID("IBM-Cognos:g:8d53ae9b61339448b9d82cf14b483f75") | CAMID("IBM-Cognos:g:8ea62f8864952e4b83c7bc982b80ab7a") | CAMID("IBM-Cognos:g:9961c80fc7c4d546b0c8d894db861e61") | CAMID("IBM-Cognos:g:b0b2b4d9070c114ea1ed7ab4701049f0") | CAMID("IBM-Cognos:g:bf3e6c16b60ce94492a9e52767b0b9e4") | CAMID("IBM-Cognos:g:c02dab529aa0274c9f25e51767a550ff") | CAMID("IBM-Cognos:g:cff41a34fad76f47a616b095af18eb73") | CAMID("IBM-Cognos:g:d8d98cb5d73f8a4b96bf9df76cab3953") | CAMID("IBM-Cognos:g:dad7923231b44f4ea4c1e200aa3a30dd") | CAMID("IBM-Cognos:g:dcaa50e06b2d4a49b8ae3c9fe4272df0") | CAMID("IBM-Cognos:g:ec029260c05ebe42be8276cefadaf509") | CAMID("IBM-Cognos:g:ee326c7a0a9e3d46ac1dd5174dddaedf") | CAMID("IBM-Cognos:g:f22a9e66869bad48894db77bdd482653") | CAMID("IBM-Cognos:g:fb0b1b44dbdfcc44a058618a3d172b98") | CAMID("IBM-Cognos:g:fd2cab921b1bc14ca3f3fe13f1475acb"))   WebContainer : 142:state=executing:handle=25:coarseLocking=false:hasExclusiveLocks=false:executed=108822.62:waited=0:attempts=0:ipfOp=   WebContainer : 228:state=executing:handle=30:coarseLocking=false:hasExclusiveLocks=false:executed=98094.202:waited=0:attempts=0:ipfOp=   WebContainer : 6:state=executing:handle=21:coarseLocking=false:hasExclusiveLocks=false:executed=109094.913:waited=0:attempts=0:ipfOp=   WebContainer : 185:state=executing:handle=28:coarseLocking=false:hasExclusiveLocks=false:executed=105285.022:waited=0:attempts=0:ipfOp=   WebContainer : 170:state=executing:handle=24:coarseLocking=false:hasExclusiveLocks=false:executed=108848.589:waited=0:attempts=0:ipfOp=   WebContainer : 114:state=executing:handle=9:coarseLocking=false:hasExclusiveLocks=false:executed=185443.183:waited=0:attempts=0:ipfOp=   WebContainer : 112:state=executing:handle=14:coarseLocking=false:hasExclusiveLocks=false:executed=169520.472:waited=0:attempts=0:ipfOp=   WebContainer : 668:state=waiting:handle=31:coarseLocking=false:hasExclusiveLocks=false:executed=602.042:waited=601.181:attempts=2957:deniedObject=CAMID("IBM-Cognos"):ipfOp=COPYACCOUNT   WebContainer :


Anyone observed this, if yes can you please help me ?

Everything else is working fine in my Cognos environment. One more expception is happening only one user is not able to login..when she enters the userid and password anc click on OK button then it stucks there itself and if I check the logs again the same error which I pasted above. For me I can login I can run reports etc. But as an admin when i tried to to some activities related to profile then I am getting stuck and same error again in log file.

I am on
Cognos 10.2.1....AIX...CM and dispatcher installed on same server....gateway is separate...using WEBSPHERE application server and HTTP web server.

[sunosoft]

ok. Restarting services resolved issue.