Error sending Report via Mail

[Chamopak]

Hi,

When I am trying to mail a simple report I get the following error:
DPR-ERR-2014 Unable to load balance the request because no nodes in the cluster are available, or no nodes are configured for the service: deliveryService. Handler trace back: [the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler [the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler [service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler [load_balancer] com.cognos.pogo.handlers.logic.ChainHandler [lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler


Does anyone know what is the solution to this?

Thank you in advance

[MFGF]

Hi,

When I am trying to mail a simple report I get the following error:
DPR-ERR-2014 Unable to load balance the request because no nodes in the cluster are available, or no nodes are configured for the service: deliveryService. Handler trace back: [the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler [the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler [service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler [load_balancer] com.cognos.pogo.handlers.logic.ChainHandler [lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler


Does anyone know what is the solution to this?

Thank you in advance

Hi,

Sounds like you have a problem in your architecture. If you have access to the server (or servers), you should check in Cognos Configuration that the Delivery Service is enabled - select the "IBM Cognos Services" grouping on the left.

If it is, you need to check cogserver.log to see if there are any errors pertaining to the Delivery Service.

Good luck!

MF.