Cognos Scheduler

[Jack203]

Recently a user made a complaint that schedules which were previously working were no longer working.

After investigating I see the following error code in the job details
CM-REQ-4159 Content Manager returned an error in the response header. The error "cmAuthenticateFailed CM-CAM-4005 Unable to authenticate. Check your security directory server connection and confirm the credentials entered at login." can be found in the response SOAP header. CM-REQ-4342 An error occurred with the client.

They have worked for almost a month straight, but then just started to fail, and I can identify no reason in the database or her access to explain this.

Has anyone seen this scheduling error before? 

Thanks.

[Danno]

I don't know if this will solve your issue or not but what I did was renew the schedule credentials when it happened to me. That seemed to fix the problem and we have not had it since.

[Jack203]

Did you do this through Cognos Connection on the actual Cognos server?

[Danno]

I did this on the Cognos server.