Microsoft Office Problem when login popup does not display tree

[RL_Boston]

Hi Everyone,

Just wanted to share because I couldn't find the solution online.

I was having this problem after installing the Microsoft Office plug-in, when I would connect to our Cognos environment, I got an IE popup that went straight to my Home Directory and showed me all my folders/reports within Cognos, and the tree within the Office App would not populate.

I browsed and browsed for a solution and came to someone's issue where they had to specify their .cgi file for their IIS configuration. Realizing we're using ISAPI, I went into 'Option' within the Cognos Plugin in my Office 2010 app and did the actual full path to our .dll file.

For example -
  Instead of just: http://servername/Cognos
 
  I had to set the System Gateway URI to : http://servername/Cognos/cgi-bin/cognosisapi.dll

Hope this helps somebody out there!

[tmathew81]

Thanks so much for this. I searched everywhere but couldn't find anything to point me in the right direction. This was really helpful and got me to where I needed to be. :) :) :) :) :) :) :)

[orbair]

Thank you for sharing, I had the same issue, but no more   :D