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HAL Error with Report Studio

Started by Dev1975, 05 Mar 2014 05:46:59 AM

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Dev1975

Hello all,

I have a Customer who is experiencing the following error when trying to open ReportStudio in IE:

HAL ERROR:
_DSF.SFC() must be called in the HTML body.


It is only localised to one user. Any ideas what could be causing this and how to go about addressing it?

Many thanks,
Dev

Dev1975

Further to this, the user logged off and rebooted his machine, then re-tested. The error is no longer occurring.