run report - in Excel returns empty/blank - page

[Rita14]

When run report - in Excel and when the Open Downloads dialog box would pop up, I would see/save a file size > 5KB, so I would think I have a viable file, but when I open it, it appears to be an empty Excel sheet/page.
Please advise.

Thanks,
Rita

[Rita14]

Also,
When run report - in Excel and when the Open Downloads dialog box would pop up, I would download/save a file size > 5KB, so I would think I have a viable file, but when I open it, it appears to be an empty Excel sheet/page.

Please advise.
Thanks,
Rita

[calson33]

What browser and version are you running?

[Rita14]

Browser  Explorer 9
Version IE 9.0.8112.1641
Updated Version: 9.0.12(KB2761465)

IBM Cognos 10.1.1

Thank you for your help.

Rita

[calson33]

I believe it is the version of IE you are using.. There was some posts here about it recently but I cannot seem to find them.

[Rita14]

Can anybody please help me with issue  I have with Excel in Cognos 10.1.1, IE – v9.

Appreciated your help.

Thanks,
Rita