Contributor Web Export - Unknown dimension member specified "??"

[nwenthur]

After upgrading from 8.4 to 10.1, our end users are sporadically receiving an error when exporting their Contributor Web saved selections to Excel. The error says "Unknown dimension member specified "??". This is causing the end users to recreate their saved selections. The saved selections then work for the rest of that month, but the next month they receive the message again. Is anyone else receiving this error and have a solution?

We have not changed our models, or the monthly maintenance procedures between 8.4 and 10.1. I'm not sure why certain end users are receiving this message while others are not. And, I'm not sure why the upgrade to 10.1 started the issue.

We are attempting to push our end users towards BI vs. Contributor Web exports. But, thus far, our end users like the flexibility and ownership that they have for exporting the data whenever they want and however they want. They don't need to wait for us to publish the data to BI or create a BI report (even if that report is a simple, no formatting, data dump).

[philelmousse]

Hello,

I have the same issue "Unknown dimension member specified "??"

Do you find the answer ?