Report Service missing

[SynexusStuart]

All,

We have 2 Application Tier servers "APP1" and "APP2". In "APP1" Cognos Configuration it was working fine and as expected until today and we realised that there were no interactive reports running on it (all were running on APP2.

When we looked at teh dispatcher in Cognos Administration, the ReportService is not in the list.

I checked teh Config on the server and "Report Service enabled" is set to "True" even with service restart, this does not make teh ReportService visible. Also when restarting teh service, teh details mention all the other services in the list except the ReportService.

EXAMPLE:

15:21:23, 'BatchReportService', 'StopService', 'Success'.
15:24:03, 'BatchReportService', 'StartService', 'Success'

Can anyone help find our missing service?

Stuart