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Default Sender flexible?

Started by RL_Boston, 05 Jul 2012 01:50:32 PM

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RL_Boston

Does anyone know if the Default Sender option is "All or Nothing"?

I do have Default Sender configured and all our scheduled emails are sent from this address.

However, if a user tries to "send email" from within a report (after s/he has executed the report, the little drop down arrow next to "Keep this Version") is also sent by the Default Sender. Is there anyway to configure these emails to be sent from the requested user?

Thanks!

dcsoke

Either way it goes through Cognos, taking the defualt. If they changed the process by running it as Excel or PDF and then emailing it from within that program they could have a feasible work-around.

Rahul Ganguli

Hi,

User has to set his/her email address in my preferences area to be able to send mail using their email address. If this value is not set, Cognos will use default sender's email.

Regards,
Rahul

RL_Boston

Rahul - All users do have their Email entered in the Personal tab of their Preferences because we use AD Authentication. So that didn't work ...

Rahul Ganguli

Hi,

There still a textfeild for email, can you try to fill that and then email the reports.

Regards,
Rahul

kommireddy

By default, if a user have valid email id configured in security namespace, then report will be sent from user email address. Default email id configured in cognos configuration will be used as sender address when user does not have valid email id in namespace.

dcsoke

With v10.1.1 it's all or nothing... there isn't a way to send an email as oneself or choose the default configured in Cognos Configuration. This was my experience with the software when I did the upgrade from 8.4.1. If anyone has first hand experience doing it otherwise then please let us know what steps are required as this would be very useful.